Shipping policy

All Gilson snowboards and skis are handcrafted in our Pennsylvania factory. Most gear is built-to-order, with standard build times of 7–10 business days before shipping. In-stock items ship within 2 business days (excluding weekends and holidays). You’ll receive a shipping confirmation with tracking once your order is on the way. Build times may vary during peak season.

Domestic Shipping (U.S.)

  • The Gilson Recommendation
    We’ve tested every shipping option to make sure your board arrives safely and on time. Here’s our take:

    • USPS – Our most budget-friendly option, though delivery times can sometimes run a bit outside the estimated window.

    • FedEx – The fastest way to get your board on snow.

    • UPS – Our most reliable carrier for consistent, damage-free delivery.

    Choose the option that best fits your ride and your timeline — every shipment is handled with care from our shop to your door.

International Shipping

  • Your Choice: You’ve got options! Choose between two trusted carriers to ship your new ride your way.

  • Carrier: USPS, UPS

  • Orders may be subject to import duties and taxes (including VAT) upon arrival. These fees are the customer’s responsibility.

In-Store Pickup

Local to us? Choose Store Pickup at checkout and grab your gear right from the factory!

Order Tracking

Once your order ships, you’ll receive an email with a tracking number. Please allow up to 48 hours for tracking to update.
If your order hasn’t arrived within 7 days of shipment confirmation, contact us at info@gilsonsnow.com with your order number.