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Shipping & Lead Times

For in-stock products, your gear will leave the factory in 1-2 days. You choose the Shipping Carrier and service that matches your delivery preference.

Built-to-Order

Built-to-order and Custom boards are made by hand specifically for you. Standard lead time is 7 business days, but due to higher-than-normal order volume, new builds are currently running 15–25 days.

Customer Service

We’re here for you. There’s a real person on the end of a phone, email or text - and we’re happy to answer any questions you have along the way.

Pay Your Way

Multiple payment options as well as easy installment options to pay over time with Shop Pay.

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The GILSON Way

GILSON Snow crafts innovative snowboards and skis in the Appalachian Foothills using locally sourced Pennsylvania Poplar. Hand-built in the USA with sustainable materials and modern 3D design, our boards deliver smooth, playful rides for mountain adventures. Trusted by riders in 50+ countries, we’re proud to be one of the most-loved independent brands in snow sports.

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